Remote Support Service – Please Read Before Booking
Hello Friend,
Before proceeding, please make sure remote support is the right fit for your needs.
I primarily provide remote computer support—this is the core of my daily work. If you are looking for a technician to physically come to your location, please do not choose my service unless you are within 6 miles of zip code 11367, NY, as on-site visits are very limited.
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About Me
My name is Rami Pelles, and I am a professional computer consultant with over 35 years of experience. I specialize in delivering expert technical solutions tailored to your needs, budget, and input—whether it’s a software or hardware issue that can be handled remotely. My goal is to remove stress and frustration by providing high-quality, reliable service.
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How Remote Support Works
Through a secure internet connection, I can log into your device and troubleshoot or fix many issues without the need for travel.
Services I Offer Remotely:
• Windows / Mac OS Installation & Support
• Data Backup & Email Troubleshooting
• Virus Removal, PC Optimization, Malware Removal
• Sound, Webcam & Printer Troubleshooting (software-related)
• Wi Fi & Internet Troubleshooting (software-related)
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Important to Know Before Booking:
1. Remote Only for Most Jobs – If your issue requires physical inspection or repair, it cannot be fixed remotely.
2. Some Tasks Require Your Assistance – Since we’re working remotely, I may guide you through simple actions during the process.
3. Comfort Level – If you are uncomfortable working with a technician remotely, I recommend finding an on-site provider instead.
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Proven Success with Remote Work
Most of my clients are remote, and they’ve been delighted with my ability to solve both hardware-related and software-related issues that can be addressed without a physical visit. (You’re welcome to check my reviews for peace of mind!)
I am committed to personalized, trustworthy, and efficient service and look forward to making your technical challenges stress-free.
Best regards,
Rami Pelles
Pellescom Computer Solutions
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